Privacy Policy

Last Updated: 15.11.2024

Welcome to Venust  Aesthetics (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website venustaesthetics.co.uk (the “Site”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

a. Personal Data We may collect personally identifiable information that you voluntarily provide to us when you:

• Register on the Site
• Make an appointment
• Subscribe to our newsletter
• Fill out a form
• Contact us for more information

This information may include:

• Name
• Email Address
• Phone Number
• Mailing Address
• Payment Information
• Health and Medical Information (if applicable for services)

b. Non-Personal Data We may collect non-personally identifiable information about your visit to the Site, including:

• Browser type
• Operating system
• IP address
• Access times
• Pages viewed
• Referring website addresses

2. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To schedule and manage appointments, provide customer support, and deliver the services you request.
• To Improve Our Services: To understand how users interact with our Site and services, allowing us to enhance user experience.
• To Communicate: To send updates, newsletters, marketing materials, and other information that may be of interest to you.
• To Process Payments: To process transactions securely.
• To Comply with Legal Obligations: To adhere to applicable laws, regulations, and legal processes.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes.
• Contract: The processing is necessary for a contract we have with you.
• Legal Obligation: The processing is necessary for compliance with a legal obligation.
• Legitimate Interests: The processing is necessary for our legitimate interests, provided it does not override your rights and freedoms.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep your information confidential.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us:

• Understand how you use our Site
• Remember your preferences
• Provide personalized content and advertisements

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption: Using SSL/TLS protocols to encrypt data transmitted between your browser and our servers.
• Access Controls: Restricting access to personal data to authorized personnel only.
• Regular Audits: Conducting regular security assessments to identify and mitigate potential vulnerabilities.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your personal information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal data.
• Deletion: Request the deletion of your personal data under certain conditions.
• Restriction: Request the restriction of processing your personal data.
• Data Portability: Request the transfer of your personal data to another organization.
• Objection: Object to the processing of your personal data based on legitimate interests.

To exercise any of these rights, please contact us using the information provided below.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information from our records.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.